Frequently Asked Questions

Do you offer emergency plumbing services?

Yes — we’re available 24/7 for emergency plumbing across Muriwai and West Auckland. Whether it’s a burst pipe, blocked toilet, or leaking hot water cylinder, we respond quickly and work efficiently to minimise damage. Just give us a call on 0272470177 and we’ll be there. We don’t charge hidden fees, and we’ll always explain your options before starting any work.

How much does a typical plumbing job cost?

Costs vary depending on the job, but we always provide free quotes upfront. We believe in transparent pricing — no surprises, no hidden charges. Whether it’s a small repair or a full bathroom renovation, we’ll walk you through the costs before we begin. For larger projects, we can arrange staged payments through our internal billing team.

What areas do you service?

We’re based in Muriwai and proudly service the wider West Auckland region, including Waimauku, Kumeū, Helensville, and surrounding suburbs. If you’re unsure whether we cover your area, just give us a ring — chances are, we do. We’re local, so we know the terrain, the infrastructure, and the challenges unique to our community.

Do you install hot water systems?

Absolutely. We install electric, gas, and heat pump hot water systems for homes and light-commercial properties. If your current unit is leaking, inefficient, or just not keeping up, we’ll help you choose the right replacement. We handle everything from removal to installation and commissioning — and we’ll even show you how to maintain it.

How do I book a plumber?

Easy — just call us on 0272470177. We prefer phone enquiries because they help us understand your issue quickly and schedule the right solution. Our team will ask a few questions, give you a clear idea of costs, and lock in a time that suits you. No waiting, no forms — just straight-up service.

Are your plumbers licensed and insured?

Yes — all our plumbers are fully licensed by the Plumbers, Gasfitters and Drainlayers Board of New Zealand. We also carry full public liability insurance for your peace of mind. With over 25 years’ experience, we take pride in doing things by the book — safely, legally, and professionally. Whether it’s a small repair or a full re-pipe, you can trust that our team is qualified, experienced, and accountable.

Can you help with bathroom renovations?

Absolutely. We work closely with homeowners and builders to provide full plumbing services for bathroom renovations — from rough-ins to final fit-off. Whether you’re updating a tired ensuite or building a new bathroom from scratch, we’ll ensure everything is installed to code, on time, and with tidy workmanship. We’re happy to coordinate with your other trades and can recommend trusted local tilers and builders if needed.

What types of properties do you work on?

We specialise in residential and light-commercial plumbing across Muriwai and West Auckland. That includes standalone homes, lifestyle blocks, small businesses, cafés, and retail spaces. We understand the unique challenges of rural properties and coastal homes, and we tailor our solutions to suit your site, water pressure, and infrastructure. If you’re unsure whether we can help, just give us a call — we probably can.

Do you offer free quotes?

Yes — we offer free, no-obligation quotes for all plumbing work. Whether it’s a quick repair or a larger project like re-piping or a renovation, we’ll assess the job, explain your options, and provide a clear, itemised quote. We believe in transparency and will never pressure you into work you don’t need. Just give us a ring and we’ll get the ball rolling.